Privacy Policy & Terms and Conditions

Who we are

Our website address is:

User and customers of services provided by Growth Accountancy must accept the terms and conditions of business set out below.


The term of this Agreement (the “Term”) will begin on the date of initial payment and will remain in full force and effect until the completion of the contract, subject to earlier termination as provided in this Agreement. The Term may be extended unless agreements are terminated.


The Parties agree to do use their best endeavour to ensure that the terms of this Agreement take effect.


Except as otherwise provided in this Agreement, all monetary amounts referred to in this Agreement are in GBP.


Payments are taken monthly by direct debit. Work will not commence until the client’s direct debit has been set up and initial payment made. 

Website contracts are provided on a minimum 12-month term. 

All other contracts are provided on a minimum 3-month term. 

Cancellation after those terms have expired can be done by emailing: or speaking to your customer service representative. Cancellation is subject to 30 days notice. 

All payments to be made in GBP (£ sterling) unless otherwise agreed. 

All payments are made in advance of service delivery. 

We reserve the right to suspend service delivery if you fail to make complete payments on time. 

If the client fails to pay Growth reserves the right to take all reasonable action to recover the funds, including court action. 

Refunds are not available for website site design, hosting, search engine optimisation, pay per click advertising, SSL certificates, consultations, designs, domains, domain transfer fees, website tagging, social media marketing and services provided by a third party. 

If for any reason you are not satisfied with the service you receive please contact

Upon service cancellation you will be given access to your website hosting account for up to 10 business days, allowing you time for you or your new website hosting provider to migrate your website to your new hosting account. Your new website hosting provider receiving your website, and you, are responsible for migrating your website.


Any late payments will trigger a fee of 10.00% per month on the amount still owing.Growth reserves the right to end any and all service delivery if payments are late or incomplete.


Confidential information (the “Confidential Information”) refers to any data or information relating to the business of the Client which would reasonably be considered to be proprietary to the Client including, but not limited to, accounting records, business processes, and client records and that is not generally known in the industry of the Client and where the release of that Confidential Information could reasonably be expected to cause harm to the Client.

The Contractor agrees that they will not disclose, divulge, reveal, report or use, for any purpose, any Confidential Information which the Contractor has obtained, except as authorised by the Client or as required by law. The obligations of confidentiality will apply during the Term and will end on the termination of this Agreement except in the case of any Confidential Information which is a trade secret in which case those obligations will last indefinitely.

All written and oral information and material disclosed or provided by the Client to the Contractor under this Agreement is Confidential Information regardless of whether it was provided before or after the date of this Agreement or how it was provided to the Contractor.


All intellectual property and related material, including any trade secrets, moral rights, goodwill, relevant registrations or applications for registration, and rights in any patent, copyright, trademark, trade dress, industrial design and trade name (the “Intellectual Property”) that is developed or produced under this Agreement, will be the sole property of Growth 


All notices, requests, demands or other communications required or permitted by the terms of this Agreement will be sent to

  1. Growth will respond with 48 working hours. 
  2. Working hours subject to UK bank holidays, Monday to Friday 9am – 5.30pm.


Except to the extent paid in settlement from any applicable insurance policies, and to the extent permitted by applicable law, each Party agrees to indemnify and hold harmless the other Party, and its respective directors, shareholders, affiliates, officers, agents, employees, and permitted successors and assigns against any and all claims, losses, damages, liabilities, penalties, punitive damages, expenses, reasonable legal fees and costs of any kind or amount whatsoever, which result from or arise out of any act or omission of the indemnifying party, its respective directors, shareholders, affiliates, officers, agents, employees, and permitted successors and assigns that occurs in connection with this Agreement. This indemnification will survive the termination of this Agreement.


Any amendment or modification of this Agreement or additional obligation assumed by either Party in connection with this Agreement will only be binding if evidenced in writing signed by each Party or an authorised representative of each Party.


Time is of the essence in this Agreement. No extension or variation of this Agreement will operate as a waiver of this provision.


It is agreed that there is no representation, warranty, collateral agreement or condition affecting this Agreement except as expressly provided in this Agreement.


This Agreement will enure to the benefit of and be binding on the Parties and their respective heirs, executors, administrators and permitted successors and assigns.


Headings are inserted for the convenience of the Parties only and are not to be considered when interpreting this Agreement.


Words in the singular mean and include the plural and vice versa. Words in the masculine mean and include the feminine and vice versa.


This Agreement will be governed by and construed in accordance with the laws of England.


In the event that any of the provisions of this Agreement are held to be invalid or unenforceable in whole or in part, all other provisions will nevertheless continue to be valid and enforceable with the invalid or unenforceable parts severed from the remainder of this Agreement.


The waiver by either Party of a breach, default, delay or omission of any of the provisions of this Agreement by the other Party will not be construed as a waiver of any subsequent breach of the same or other provisions.

Delivery Timings

Growth will begin the delivery of services upon receipt of the first payment. 

Initial website designs will be provided within 14 days of the client providing the requested assets unless otherwise stated by a company representative. 

Websites will generally be completed within three weeks depending upon the complexity of the work and the speed with which the client provides any required assets. 

SEO work will begin once the client has cleared initial payment and completed the SEO engagement form. 

PPC work will begin once the client has cleared initial payment and completed the PPC engagement form. 

Social marketing work will begin once the client has cleared initial payment and completed the Social marketing engagement form. 


All services are delivered online.

Growth does not provide face to face consultations. 

We aim to provide all services as quickly and efficiently as possible in a way that delivers results to our clients. 

We aim to answer all support requests within 48 hours. Our trading hours are: 

Monday to Friday 9am – 5.30pm. Excluding Bank Holidays in England and Wales. 

Web hosting

All hosting is provided for within the Growth website package. This includes 99% server uptime. 

General terms and policies

Please retain copies of all documents for future reference. 

Growth retains the right to terminate service provision with or without notice if it deems the client is:

Not behaving in the spirit of the agreement;

Hosting / distributing adult material;

In breach of legislation;

In breach of contract; or

In breach of any of the terms of this agreement, or other service agreements provided by Growth

The governing law for this contract is the law and courts of England and Wales. 

These terms may be amended at any time at the discretion of Growth

You agree that in no event will Growth have any financial liability to you.

You agree that use of the service is at your own risk.

You will not attempt to hack, disrupt or subvert Growth’s software or systems.

Privacy / Cookies / Personal data

Growth does use cookies and collect personal data to improve the experience of users of our services. 

Growth will take the steps it deems and are deemed necessary by law to protect all personal data we hold, and we will not sell, license or other make available your data to third parties. 


From time to time, we may send you informational or marketing communications related to our Website such as announcements or other information. If you wish to opt-out of such communications, you may contact the following email: You may also click the opt-out link which will be provided at the bottom of any and all such communications.

Please be advised that even though you may opt-out of such communications, you may still receive information from us that is specifically about your use of our Website or about your account with us.

By providing any Personal Data to us, or by using our Website in any manner, you have created a commercial relationship with us. As such, you agree that any email sent from us or third-party affiliates, even unsolicited email, shall specifically not be considered SPAM, as that term is legally defined.


If you wish to modify or delete any information we may have about you, or you wish to simply access any information we have about you, you may do so from your account settings page, or emailing us at


By continuing to our Website in any manner, use the Product, you manifest your continuing asset to this Privacy Policy. You further acknowledge, agree and accept that no transmission of information or data via the internet is not always completely secure, no matter what steps are taken. You acknowledge, agree and accept that we do not guarantee or warrant the security of any information that you provide to us, and that you transmit such information at your own risk.


You have many rights in relation to your Personal Data. Specifically, your rights are as follows:

– the right to be informed about the processing of your Personal Dat

– the right to have access to your Personal Data

– the right to update and/or correct your Personal Data

– the right to portability of your Personal Data

– the right to oppose or limit the processing of your Personal Data

– the right to request that we stop processing and delete your Personal Data

– the right to block any Personal Data processing in violation of any applicable law

Such rights can all be exercised by contacting us at the relevant contact information listed in this Privacy Policy.


If you have any questions about this Privacy Policy or the way we collect information from you, or if you would like to launch a complaint about anything related to this Privacy Policy, you may contact us at the following email address: